Podpora #21
openChecksum error to download off line map
Added by Anonymous almost 4 years ago. Updated about 3 years ago.
Description
Hi, I have checksum error when downloading off line map. My phone is a Xiaomi.
Best
Oliver
Files
Screenshot_2021-02-27-20-30-14-303_com.vecturagames.android.app.gpxviewer.pro.jpg (157 KB) Screenshot_2021-02-27-20-30-14-303_com.vecturagames.android.app.gpxviewer.pro.jpg | Anonymous, 02/27/2021 08:30 PM | ||
IMG_20210227_203230.jpg (131 KB) IMG_20210227_203230.jpg | Anonymous, 02/27/2021 08:33 PM |
Updated by Tomas Vajda almost 4 years ago
Hello, thank you for contacting us. Do you still have problems with offline map data checksum after download? If so which offline map data did you downloaded when this checksum error was shown?
Updated by Anonymous almost 4 years ago
Hi
Thanks for your answer. I have problems with French offline map. Even with the lower version of the world map. I can't download it. I have the check sum error when typing the download button.
My phone is new. I haven't got this issue with my previous Moto g4 phone.
Many thanks
Olivier
Updated by Anonymous almost 4 years ago
- File Screenshot_2021-02-27-20-30-14-303_com.vecturagames.android.app.gpxviewer.pro.jpg Screenshot_2021-02-27-20-30-14-303_com.vecturagames.android.app.gpxviewer.pro.jpg added
Please find attached the screenshot.
Thanks
Updated by Anonymous almost 4 years ago
- File IMG_20210227_203230.jpg IMG_20210227_203230.jpg added
Please find enclose the phone specifications.
Best
Updated by Anonymous almost 4 years ago
Anonyme wrote:
Hi, I have checksum error when downloading off line map. My phone is a Xiaomi.
Best
Oliver
Hello, I have the same error.
My phone is also a Xiomi (Redmi note 7, MIUI Global 12.0.3)
Updated by Tomas Vajda over 3 years ago
Hello, thank you for contacting us. I am sorry for responding this late. Please try checking stability of your internet connection. Then please when download is in process do not turn off device display or send GPX Viewer PRO into background by opening another app or Android launcher.
Updated by Anonymous over 3 years ago
Hi,
Thanks for your answer.
I have no problems with my connection. The problem is with your app. I have the message as soon as I press the Download button.
Thanks
Olivier
Updated by Tomas Vajda over 3 years ago
Hello, thank you. If you still have problems with downloading, please try contacting us directly on gpxviewerpro@vecturagames.com and we will issue a refund for GPX Viewer PRO for you as unfortunately we are unable to resolve this problem remotely.
Updated by Tomas Vajda about 3 years ago
- Status changed from Nová to Vyriešená
Expired due to inactivity.