Olga Belaya

	open	closed	Total
Assigned issues	3	0	3
Reported issues	0	0	0

Project	Roles	Registered on
GPX Viewer	Manažér, Vývojár, Reportér	02/05/2024

12:31 PM GPX Viewer Podpora #356: slow loading: Hello,
thank you for reaching out. Online maps rely on the internet connection, so slow loading in remote areas with poor signal is unfortunately expected. However, as a GPX Viewer PRO user you have access to offline maps, which are a g... Olga Belaya

01:05 PM GPX Viewer Podpora #354: App hungs up with offline map: Hello Andy,
thank you for sending us the screen recording. Could I ask you to send us a crash log file so we can investigate the issue and the source of app failute? Instructions how to get a crash log file can be found on this help
pa... Olga Belaya
12:54 PM GPX Viewer Podpora #355: Track creation and modification: Hello,
thank you for your question. GPX Viewer PRO can display tracks from 3 sources: tracks from opened files, tracks from our web app Trackbook and local tracks that you created or recorded in the app and haven't exported yet. Your tr... Olga Belaya

01:02 PM GPX Viewer Podpora #354: App hungs up with offline map: Hello,
thank you for reaching out. We are sorry you are experiencing issues with GPX Viewer PRO. Could you please send us a screen recording showing what happens when you open the app with the offline map view set? This will help us inv... Olga Belaya

03:58 PM GPX Viewer Podpora #353: How often are offline maps Updated?: Hello,
thank you for reaching out. Our offline maps are currently updated every 3-4 month, we are working towards monthly offline maps updates. When an offline map update is available, you will see notification in the app.
Kind regar... Olga Belaya

03:03 PM GPX Viewer Podpora #349: Wishlist: Hello,
thank you for reaching out to us and for your suggestion. Currently we are not planning to add filters for POIs. However, for camping sites please check if they appear by lower zoom on offline Topo map or online OpenTopoMap. On o... Olga Belaya

01:08 PM GPX Viewer Podpora #352: Automatic following: Hello,
Thank you for reporting this issue. Could you please try the following: activate Follow GPS, then move the map, and tap the white arrow button in the upper left corner of the blue Follow GPS panel. This button is designed to imme... Olga Belaya

12:45 PM GPX Viewer Podpora #351: Track toevoegen: Hallo,
bedankt voor uw bericht. Probeer uw route eerst als KLM-bestand te downloaden en open het vervolgens met GPX Viewer.
Dit bericht is met behulp van Google Translate van het Engels naar het Nederlands vertaald.
Met vriendelijke... Olga Belaya

02:49 PM GPX Viewer Podpora #348: cartes hors lignes: Bonjour,
Merci de nous avoir contactés. Nous sommes désolés que vous rencontriez des difficultés pour télécharger des cartes hors ligne. Ce problème est dû à la version obsolète d'Android installée sur votre appareil. Actuellement, nos... Olga Belaya

01:50 PM GPX Viewer Podpora #347: Arrow does not follow orientation sensor: Hello,
thank you for reaching out to us. We are sorry you are having issues with the heading direction arrow. Could you please let us know if this problem occurs while using online maps or offline maps? If it happens while using online ... Olga Belaya

Also available in: Atom

Vectura Games Dev