Olga Belaya
- Login: olga.belaya
- Registered on: 02/05/2024
- Last sign in: 09/02/2025
Issues
| open | closed | Total | |
|---|---|---|---|
| Assigned issues | 2 | 0 | 2 |
| Reported issues | 0 | 0 | 0 |
Projects
| Project | Roles | Registered on |
|---|---|---|
| GPX Viewer | Manažér, Vývojár, Reportér | 02/05/2024 |
Activity
11/28/2025
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01:45 PM GPX Viewer Podpora #340: Trackpadbook
- Bonjour,
Merci de nous avoir contactés. Nous sommes désolés que vous rencontriez des difficultés avec Trackbook. Pourriez-vous nous décrire plus en détail comment se présente le problème ? Avez-vous déjà un compte sur https://trackbook....
11/10/2025
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- Hello,
could you please let us know how much time GPX Viewer PRO usually runs normally before freezing? Also, could you describe how you are using the app when it freezes: for example, while recording a track, following GPS, or during o...
11/05/2025
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- Hello,
please try using online maps while recording a track and let us know if this helped you to record the track correctly.
Kind regards,
Olga Belaya
11/03/2025
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- Hello,
thank you for reaching out to us. We are sorry that you are having issues with GPX Viewer PRO. Please try uninstalling GPX Viewer PRO, restarting your device and installing it again. Please let us know if it helped to solve the i... -
- Hello,
thank you for reaching out to us. We are sorry you are having issues with GPX Viewer PRO. Please let us know which version of GPX Viewer PRO you are using. Also please try uninstalling the app, restarting your device and installi...
10/27/2025
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- Hello,
thank you for reaching out to us. There was an issue with Trackbook which is already fixed. Please try to connect to Trackbook again.
Kind regards,
Olga Belaya
10/20/2025
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- Hello,
thank you for reaching out to us. We are sorry that you are having issues with track recording. Please try following instructions written in important note section of our track recording instructions: https://docs.vecturagames.co...
10/16/2025
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- Buongiorno,
grazie per averci contattato. Lavoriamo costantemente per migliorare le funzionalità dell'app iOS. Le attuali differenze rispetto alla versione Android sono dovute alla storia di sviluppo più breve dell'app iOS (4 anni contr... -
- Hello,
thank you for contacting us. Unfortunately, it is not possible to transfer the license from an Android device to an iOS device and vice versa. These two platforms are completely separate.
Kind regards,
Olga Belaya
10/08/2025
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- Hallo Linda,
Bedankt voor je bericht. Op je screenshot is de functie Trackopname geactiveerd en is de trackopname gepauzeerd. Het rode puntje is het startpunt voor de trackopname en verschijnt wanneer je begint met het opnemen van een t...