General

Profile

Olga Belaya

  • Login: olga.belaya
  • Registered on: 02/05/2024
  • Last sign in: 09/02/2025

Issues

open closed Total
Assigned issues 3 0 3
Reported issues 0 0 0

Projects

Project Roles Registered on
GPX Viewer Manažér, Vývojár, Reportér 02/05/2024

Activity

09/02/2026

02:52 PM GPX Viewer Podpora #376: Open Streetmap hat beim Zoomen sehr lange Wartezeiten
Hallo,
vielen Dank für Ihre Nachricht. Die Ladegeschwindigkeit von OpenStreetMap hängt leider nicht von uns ab, da die Karte von externen Servern bereitgestellt wird. Die Geschwindigkeit kann variieren, je nachdem wie viele Nutzer die S...
Olga Belaya

09/01/2026

01:59 PM GPX Viewer Podpora #375: Created Tracks Always Hidden
Hello,
thank you for reaching out to us and sending the screen recording. Please try giving GPX Viewer PRO some time to process saving changes of the track before closing the app. On the screen recording it seems the saving might be not...
Olga Belaya

08/24/2026

12:25 PM GPX Viewer Podpora #374: Search by coordinates
Hello,
thank you for reaching out to us. We already have search by coordinates in GPX Viewer PRO. To search by coordinates, tap coordinates in the bottom right corner of the screen, in the opened window enter your coordinates and tap OK...
Olga Belaya

08/04/2026

12:32 PM GPX Viewer Podpora #373: GPS positionning
Hello,
Thank you for reaching out to us. We are sorry you are having issues with the GPS position. Please check whether GPX Viewer PRO has permission to access your location, you can do this in your phone's settings under Apps > GPX Vie...
Olga Belaya

07/24/2026

12:34 PM GPX Viewer Podpora #371: Wish to have additional map
Hello,
thank you for your suggestion. Unfortunately, we can't add this map to GPX Viewer PRO because we only support maps with world wide data.
However you can add the map to the app as your custom map, here is an instruction how to do...
Olga Belaya

07/20/2026

12:33 PM GPX Viewer Podpora #372: Offline maps
Hello,
thank you for reaching out to us. We are sorry you are having issues with our offline maps. Please make sure you are using app version 1.50.7, it was released recently and might not be available yet when you wrote this message. T...
Olga Belaya

07/10/2026

12:48 PM GPX Viewer Podpora #361: Device
Hello,
thank you for reaching out. Please note, your tracks are stored on your device, not in GPX Viewer itself, so they do not transfer automatically when you install the app on a new device. To access your tracks on the new device you...
Olga Belaya

07/06/2026

12:24 PM GPX Viewer Podpora #358: carte offline
Bonjour,
Merci de nous avoir contactés et de nous avoir signalé ce problème. Nous avons mis à jour les données cartographiques, veuillez actualiser la carte sur votre appareil.
Cet e-mail a été traduit de l'anglais vers le français à ...
Olga Belaya

07/02/2026

12:46 PM GPX Viewer Podpora #360: Werkt niet meer
Hallo,
bedankt voor uw bericht. Het spijt ons te horen dat u problemen ondervindt met GPX Viewer PRO. Wilt u proberen de app te verwijderen, uw apparaat opnieuw op te starten en de app vervolgens opnieuw te installeren? Mocht dit het pr...
Olga Belaya

07/01/2026

12:24 PM GPX Viewer Podpora #359: Blocked app when opening GPX details
Hello,
thank you for reaching out to us. We are sorry you are experiencing issues with GPX Viewer. Please try to uninstall the app, restart your device and install it again. If this doesn't help, could I please ask you to send us the GP...
Olga Belaya

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