Olga Belaya
- Login: olga.belaya
- Registered on: 02/05/2024
- Last sign in: 09/02/2025
Issues
| open | closed | Total | |
|---|---|---|---|
| Assigned issues | 3 | 0 | 3 |
| Reported issues | 0 | 0 | 0 |
Projects
| Project | Roles | Registered on |
|---|---|---|
| GPX Viewer | Manažér, Vývojár, Reportér | 02/05/2024 |
Activity
07/10/2026
-
12:48 PM GPX Viewer Podpora #361: Device
- Hello,
thank you for reaching out. Please note, your tracks are stored on your device, not in GPX Viewer itself, so they do not transfer automatically when you install the app on a new device. To access your tracks on the new device you...
07/06/2026
-
- Bonjour,
Merci de nous avoir contactés et de nous avoir signalé ce problème. Nous avons mis à jour les données cartographiques, veuillez actualiser la carte sur votre appareil.
Cet e-mail a été traduit de l'anglais vers le français à ...
07/02/2026
-
- Hallo,
bedankt voor uw bericht. Het spijt ons te horen dat u problemen ondervindt met GPX Viewer PRO. Wilt u proberen de app te verwijderen, uw apparaat opnieuw op te starten en de app vervolgens opnieuw te installeren? Mocht dit het pr...
07/01/2026
-
- Hello,
thank you for reaching out to us. We are sorry you are experiencing issues with GPX Viewer. Please try to uninstall the app, restart your device and install it again. If this doesn't help, could I please ask you to send us the GP...
06/25/2026
-
- Hello,
thank you for your message. After investigating, we found out that the issue is caused by a compatibility problem with Tangram, the external mapping library we use for the offline maps, which does not seem to work correctly on Sh...
06/19/2026
-
- Hello Andy,
thank you for your email. Could you please confirm if the issue occurs on Sharp sh-m29? Which Android version does this device have?
Kind regards,
Olga Belaya
-
- Hello,
thank you for informing us, that the issue with OSM map is solved.
Kind regards,
Olga Belaya
06/18/2026
-
- Hello,
thank you for reaching out to us. Could you please confirm which exactly map style is not loading for you, OpenStreetMap or CyclOSM? Also please note, online maps are provided by third-party map providers, and loading speed depen...
06/12/2026
-
- Hello,
thank you for reaching out. Online maps rely on the internet connection, so slow loading in remote areas with poor signal is unfortunately expected. However, as a GPX Viewer PRO user you have access to offline maps, which are a g...
06/10/2026
-
- Hello Andy,
thank you for sending us the screen recording. Could I ask you to send us a crash log file so we can investigate the issue and the source of app failute? Instructions how to get a crash log file can be found on this help
pa...