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Podpora #318

open

Still imposible to import gpx

Added by Anonymous about 1 month ago. Updated about 1 month ago.

Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
santiagoamauri20@gmail.com
Device model:
Ipad a 16
OS version:
Os 16
App name and version:
Gpx viewer pro
Quote

Description

I am still trying to import my gpx files into gpx viewer pro and it dosent work. Could i get some help with this? And i would like for you to see what i put on fetures we sports directors that use your app would love for you to add.

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ScreenRecording_07-22-2025 10-58-07_1.mov (3.03 MB) ScreenRecording_07-22-2025 10-58-07_1.mov Anonymous, 07/22/2025 03:06 PM
ScreenRecording_07-22-2025 10-58-07_1.mov (3.03 MB) ScreenRecording_07-22-2025 10-58-07_1.mov Anonymous, 07/22/2025 03:06 PM
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 #1

Updated by Olga Belaya about 1 month ago

Hello,
Thank you for your email. We have launched a new update that should fix the issue with track importing. Could you please check if everything is now working correctly?
Regarding the features you mentioned, thank you for sharing your suggestions, we really appreciate your feedback. We'll review your ideas and get in touch with you soon.

Kind regards,
Olga Belaya

This answer was sent to the supportclient.
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 #2

Updated by Anonymous about 1 month ago

Hi i am trying but it dosent eant to work. Just send a screen recording of what happens. Yes please message me i would be really interested in those fetures and know a lot of sports directors that would like them. Thanks!

Olga Belaya wrote in #note-1:

Hello,
Thank you for your email. We have launched a new update that should fix the issue with track importing. Could you please check if everything is now working correctly?
Regarding the features you mentioned, thank you for sharing your suggestions, we really appreciate your feedback. We'll review your ideas and get in touch with you soon.

Kind regards,
Olga Belaya

This answer was sent to the supportclient.
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 #3

Updated by Anonymous about 1 month ago

Hi i am trying but it dosent eant to work. Just send a screen recording of what happens. Yes please message me i would be really interested in those fetures and know a lot of sports directors that would like them. Thanks!

Olga Belaya wrote in #note-1:

Hello,
Thank you for your email. We have launched a new update that should fix the issue with track importing. Could you please check if everything is now working correctly?
Regarding the features you mentioned, thank you for sharing your suggestions, we really appreciate your feedback. We'll review your ideas and get in touch with you soon.

Kind regards,
Olga Belaya

This answer was sent to the supportclient.
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 #4

Updated by Olga Belaya about 1 month ago

Hello,
apologies for the confusion, my earlier email was sent a bit too soon, as the update wasn’t yet available at that moment. The new update 1.28.3 is now released and the issue with track importing is resolved, everything should now work correctly.
Thanks again for your patience and for using GPX Viewer PRO.

Kind regards,
Olga Belaya

This answer was sent to the supportclient.
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