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Anonymous wrote:

Hello,

When trying to download offline maps the dialog "Retrieving information..." errors with "Error while retrieving offline map data information" (see screenshot).
Is this a networking issue on my side or is there an issue on the server?

I also have the same issue

I have the same issue

Anonymous wrote in #note-1:

Anonymous wrote:

Hello,

When trying to download offline maps the dialog "Retrieving information..." errors with "Error while retrieving offline map data information" (see screenshot).
Is this a networking issue on my side or is there an issue on the server?

I also have the same issue

I also have this issue

I have the same issue on both on my phones.

I tried to attach screenshots but there was an error.

Same problem here, tried a few different networks (home wifi, corporate wifi, 2 different 5G providers)

Same problem here

Hello,
thank you for reaching out to us. We are sorry that you had problems with our offline maps. There was an issue with the web server, now everything already works correctly.

Kind regards,
Olga Belaya

Olga Belaya wrote in #note-9:

Hello,
thank you for reaching out to us. We are sorry that you had problems with our offline maps. There was an issue with the web server, now everything already works correctly.

Kind regards,
Olga Belaya

I can confirm everything work on my end.
Thank you for this quick service