Podpora #250
open
GPX Viewer PRO
Status:
Nová
Priority:
Okamžitá
Assignee:
-
owner-email:
arnold.leberbauer@gmx.at
Device model:
Samsung Galaxy XCover6 Pro (SM-G736B/DS)
OS version:
Android 14, OneUi 6.1
App name and version:
GPX Viewer Pro 1.46.3 Build 384 22.07.2024
Description
Dear GPX Team,
I am not able to download the offline maps e.g. Austria and Germany-Bayern. It results into an error. Worldwide low and mid zoom works.
Any hint how to solve this would be great!
I need it tomorrow for an offline trip, that's why I bought the pro version.
All the best, Arnold
Files
Updated by Olga Belaya 11 months ago
Dear Arnold,
thank you for reaching out to us. We are currently in the process of generating a new version of the offline maps, and unfortunately, we’ve encountered a technical issue. Once the new version of the offline maps is ready, the maps will be available to download again. This may take up to 1-2 days.
We apologize for any inconvenience this may have caused and appreciate your understanding.
Kind regards,
Olga Belaya