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Podpora #250

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GPX Viewer PRO

Added by Anonymous 3 months ago. Updated 3 months ago.

Status:
Nová
Priority:
Okamžitá
Assignee:
-
owner-email:
arnold.leberbauer@gmx.at
Device model:
Samsung Galaxy XCover6 Pro (SM-G736B/DS)
OS version:
Android 14, OneUi 6.1
App name and version:
GPX Viewer Pro 1.46.3 Build 384 22.07.2024
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Description

Dear GPX Team,
I am not able to download the offline maps e.g. Austria and Germany-Bayern. It results into an error. Worldwide low and mid zoom works.
Any hint how to solve this would be great!
I need it tomorrow for an offline trip, that's why I bought the pro version.

All the best, Arnold

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Screenshot_20240816_092641_GPX Viewer PRO.jpg (107 KB) Screenshot_20240816_092641_GPX Viewer PRO.jpg Anonymous, 08/16/2024 09:30 AM
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 #1

Updated by Olga Belaya 3 months ago

Dear Arnold,
thank you for reaching out to us. We are currently in the process of generating a new version of the offline maps, and unfortunately, we’ve encountered a technical issue. Once the new version of the offline maps is ready, the maps will be available to download again. This may take up to 1-2 days.
We apologize for any inconvenience this may have caused and appreciate your understanding.

Kind regards,
Olga Belaya

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