Podpora #136
open
Added by Anonymous about 2 years ago.
Updated over 1 year ago.
owner-email:
alanzo2012@hotmail.com
App name and version:
xxxxxxxxxxxxxx
Description
For me the APP works perfectly well for all aspects on my ANDROID tablet.
But on my IPHONE XR (up to date ), no.
Shortely, the problem OFFLINE is after closing the APP and reopenning it, maps disappear and I must redownloaded them again ONLINE. (Tested a couple time)
I hope this could help you for future update.
Regards
Good afternoon,
thank you for reporting your issue. Currently we are aware of bug that occurs and that is if several offline maps are being downloaded at once, the app crashes. We are working on removing the issue but by that time I would like to ask you to reinstall your application and always download only one offline map at once.
In case of any other questions feel free to appraoch me.
Kind regards,
Lucia Kubickova
This answer was sent to the supportclient.
Hi
I have downloaded the offline UK maps,all 4. the isle of man spears to have very little detail . Is this a separate download? The online map is fine and detailed. How do I get this detail of the isle
of man offline.
Many thanks Paul
This answer was sent to the supportclient.
Good afternoon,
thank you for pointing this issue out. We will add Isle of Man as a new region for UK in upcoming weeks and you will be able to download it as a specific region.
Kind regards,
Lucia Kubickova
This answer was sent to the supportclient.
Good afternoon, Isle of Man is now available.
Kind regards, Lucia Kubickova
This answer was sent to the supportclient.
Thanks very much for adding isle of man offline map to downloads.
This answer was sent to the supportclient.
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