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Podpora #136

OFFLINE MAPS

Added by Anonymous 4 months ago. Updated 3 months ago.

Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
alanzo2012@hotmail.com
Device model:
xxxxx
OS version:
xxx
App name and version:
xxxxxxxxxxxxxx

Description

For me the APP works perfectly well for all aspects on my ANDROID tablet.
But on my IPHONE XR (up to date ), no.
Shortely, the problem OFFLINE is after closing the APP and reopenning it, maps disappear and I must redownloaded them again ONLINE. (Tested a couple time)
I hope this could help you for future update.
Regards

Updated by Lucia Kubickova 3 months ago

Good afternoon,
thank you for reporting your issue. Currently we are aware of bug that occurs and that is if several offline maps are being downloaded at once, the app crashes. We are working on removing the issue but by that time I would like to ask you to reinstall your application and always download only one offline map at once.

In case of any other questions feel free to appraoch me.

Kind regards,
Lucia Kubickova

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