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Podpora #54

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Can’t display downloaded maps

Added by Anonymous over 2 years ago. Updated over 2 years ago.

Status:
Vyriešená
Priority:
Normálna
Assignee:
-
owner-email:
aw@adamward.com
Device model:
iPad mini
OS version:
14.4.2
App name and version:
GPXViewerPro

Description

All I get is a blank screen.


Files

4BE8552F-CE79-465D-9640-8E02DD04F094.png (322 KB) 4BE8552F-CE79-465D-9640-8E02DD04F094.png Screenshot of map when downloaded maps selected Anonymous, 07/09/2021 09:24 PM

Updated by Tomas Vajda over 2 years ago

Hello, thank you for contacting us. Could I ask you which offline map data did you downloaded and also include some screenshots? Thank you.

Updated by Anonymous over 2 years ago

I used the download software supplied as part of the progam

Updated by Tomas Vajda over 2 years ago

Thank you. Which offline map data did you downloaded? Also did you tried to zoom out as much as possible?

Updated by Anonymous over 2 years ago

The map of Bermuda and also several US states from New York to California I have tried to zoom both in and out

Updated by Anonymous over 2 years ago

I’ve reset and deleted all the waypoints it is now working

Updated by Tomas Vajda over 2 years ago

Hello, thank you for letting me know that deleting all waypoints fixed this issue.

Actions #7

Updated by Tomas Vajda over 2 years ago

  • Status changed from Nová to Vyriešená
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