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Podpora #54

Can’t display downloaded maps

Added by Anonymous 5 months ago. Updated 5 months ago.

Status:
Vyriešená
Priority:
Normálna
Assignee:
-
owner-email:
aw@adamward.com
Device model:
iPad mini
OS version:
14.4.2
App name and version:
GPXViewerPro

Description

All I get is a blank screen.


Files

4BE8552F-CE79-465D-9640-8E02DD04F094.png (322 KB) 4BE8552F-CE79-465D-9640-8E02DD04F094.png Screenshot of map when downloaded maps selected Anonymous, 07/09/2021 09:24 PM

Updated by Tomas Vajda 5 months ago

Hello, thank you for contacting us. Could I ask you which offline map data did you downloaded and also include some screenshots? Thank you.

This answer was sent to the supportclient.

Updated by Anonymous 5 months ago

I used the download software supplied as part of the progam

This answer was sent to the supportclient.

Updated by Tomas Vajda 5 months ago

Thank you. Which offline map data did you downloaded? Also did you tried to zoom out as much as possible?

This answer was sent to the supportclient.

Updated by Anonymous 5 months ago

The map of Bermuda and also several US states from New York to California I have tried to zoom both in and out

This answer was sent to the supportclient.

Updated by Anonymous 5 months ago

I’ve reset and deleted all the waypoints it is now working

This answer was sent to the supportclient.

Updated by Tomas Vajda 5 months ago

Hello, thank you for letting me know that deleting all waypoints fixed this issue.

This answer was sent to the supportclient.
#7

Updated by Tomas Vajda 5 months ago

  • Status changed from Nová to Vyriešená

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