Podpora #46
open
Fail to load .gpx after last May 13 update
Added by Anonymous almost 3 years ago.
Updated over 2 years ago.
owner-email:
npossognolo@gmail.com
App name and version:
GPX VIEWER PRO
Description
Good afternoon,
The GPX VIEWER is no longer opening and recording .gpx files. I suspect it happened after May 13 update.
The .gpx works fine along with free version of the app.
Thank you
Hello, thank you for contacting us. If you have Android 11, please make sure that you have granted GPX Viewer PRO permission to manage external storage. It is asking for this permission when you open File browser and select tab "File browser" (left most tab). If it does not work, please uninstall GPX Viewer PRO and install it again and please record a video of opening files in GPX Viewer PRO using this app: https://play.google.com/store/apps/details?id=com.hecorat.screenrecorder.free. It will help us understand what is happening on your device. Thank you.
This answer was sent to the supportclient.
- Status changed from Nová to Vyriešená
Expired due to inactivity.
This answer was sent to the supportclient.
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