Podpora #46
open
Fail to load .gpx after last May 13 update
Description
Good afternoon,
The GPX VIEWER is no longer opening and recording .gpx files. I suspect it happened after May 13 update.
The .gpx works fine along with free version of the app.
Thank you
Updated by Tomas Vajda over 2 years ago
Hello, thank you for contacting us. If you have Android 11, please make sure that you have granted GPX Viewer PRO permission to manage external storage. It is asking for this permission when you open File browser and select tab "File browser" (left most tab). If it does not work, please uninstall GPX Viewer PRO and install it again and please record a video of opening files in GPX Viewer PRO using this app: https://play.google.com/store/apps/details?id=com.hecorat.screenrecorder.free. It will help us understand what is happening on your device. Thank you.
Updated by Tomas Vajda about 2 years ago
- Status changed from Nová to Vyriešená
Expired due to inactivity.