Podpora #45
open
Added by Anonymous over 3 years ago.
Updated about 3 years ago.
owner-email:
Shirley1reid@yahoo.co.uk
Device model:
Samsung 10 plus
App name and version:
Gpx viewer pro
Description
Why now when i try to download gpx from walk highlands does it say in gpx viewer this is not a gpx or kml file, didnt have any ptoblems in the past doing this?
Shirley
Hello, thank you for contacting us. If you have Android 11, please make sure that you have granted GPX Viewer PRO permission to manage external storage. It is asking for this permission when you open File browser and select tab "File browser" (left most tab). If it does not work, please uninstall GPX Viewer PRO and install it again and please record a video of opening files in GPX Viewer PRO using this app: https://play.google.com/store/apps/details?id=com.hecorat.screenrecorder.free. It will help us understand what is happening on your device. Thank you.
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- Status changed from Nová to Vyriešená
Expired due to inactivity.
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