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Podpora #45

Gpx viewer download

Added by Anonymous over 1 year ago. Updated 11 months ago.

Status:
Vyriešená
Priority:
Normálna
Assignee:
-
owner-email:
Shirley1reid@yahoo.co.uk
Device model:
Samsung 10 plus
OS version:
1p plus
App name and version:
Gpx viewer pro

Description

Why now when i try to download gpx from walk highlands does it say in gpx viewer this is not a gpx or kml file, didnt have any ptoblems in the past doing this?

Shirley

Updated by Tomas Vajda over 1 year ago

Hello, thank you for contacting us. If you have Android 11, please make sure that you have granted GPX Viewer PRO permission to manage external storage. It is asking for this permission when you open File browser and select tab "File browser" (left most tab). If it does not work, please uninstall GPX Viewer PRO and install it again and please record a video of opening files in GPX Viewer PRO using this app: https://play.google.com/store/apps/details?id=com.hecorat.screenrecorder.free. It will help us understand what is happening on your device. Thank you.

This answer was sent to the supportclient.

Updated by Tomas Vajda 11 months ago

  • Status changed from Nová to Vyriešená

Expired due to inactivity.

This answer was sent to the supportclient.

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