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Podpora #339

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Gpx viewer pro

Added by Anonymous 27 days ago. Updated 18 days ago.

Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
ricklc66@gmail.com
Device model:
Apple iPad pro
OS version:
17.7.10
App name and version:
GPX Viewer PRO ( version 1.29.4)
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Description

Hi there. Have been using this app for quite a while. In the last 6 months or so it freezes up all the time. Can’t do anything with it but close it down the reopen it. Love the app just getting annoyed with it.
Cheers

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 #1

Updated by Olga Belaya 25 days ago

Hello,
thank you for reaching out to us. We are sorry that you are having issues with GPX Viewer PRO. Please try uninstalling GPX Viewer PRO, restarting your device and installing it again. Please let us know if it helped to solve the issue.

Kind regards,
Olga Belaya

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 #2

Updated by Olga Belaya 18 days ago

Hello,
could you please let us know how much time GPX Viewer PRO usually runs normally before freezing? Also, could you describe how you are using the app when it freezes: for example, while recording a track, following GPS, or during other actions?

Kind regards,
Olga Belaya

This answer was sent to the supportclient.
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