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Podpora #292

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Added by Anonymous 1 day ago. Updated 1 day ago.

Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
jovicelas@gmail.com
Device model:
Huawei
OS version:
Android 6
App name and version:
GPX viewer Pro
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Description

Hello , I paid pro version but anytime I open GPX it is basic version and if I want PRO I have to enter it via Play store. Why it is not automatically Pro on my screen?

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Updated by Olga Belaya 1 day ago

Hello,
thank you for contacting us. You might be opening the free GPX Viewer app instead of GPX Viewer PRO. GPX Viewer and GPX Viewer PRO are two separate apps, and the PRO version must be opened directly, it doesn't replace the basic version automatically. Please make sure you're launching GPX Viewer PRO from your app list. You can also uninstall the free version to avoid confusion in the future.

Kind regards,
Olga Belaya

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