Podpora #282
open
GPX Viewer PRO
Description
Hello,
I'm having a problem on my new Redmi 13 Pro smartphone: the basemap displays correctly with offline maps, but not with online maps (none of the ones shown, especially OpenmapStreet, which I like). The location is displayed correctly, and I'm connected to Wi-Fi. However, the track/route information is displayed correctly. My old smartphone, with exactly the same settings, displays these basemaps correctly.
Thank you for your feedback.
Updated by Olga Belaya about 1 month ago
Hello,
thank you for reaching out to us. We are sorry that you are having issues with our online maps. Please try to zoom out the online map and then zoom it in again. The loading speed of online maps, unfortunately, depends on the map providers, for this reason may occur occasional delays. You can also try uninstalling the app, restarting your device and installing it again to rule out potential issues.
Kind regards,
Olga Belaya