Project

General

Profile

Edit Actions

Podpora #263

open

Missing voivodships offline maps.

Added by Anonymous about 1 month ago. Updated about 1 month ago.

Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
marek.antoni.90@gmail.com
Device model:
moto g82
OS version:
Android 13
App name and version:
GPX Viewer PRO v. 1.47

Description

Hi. I'd like to report two tiles of the offline map of Poland [street] - voivodships Wielkopolskie and Zachodniopomorskie - are missing details after update. The size of these tiles is way below it should be. Please chceck.


Files

Screenshot_20241031-160410.png (180 KB) Screenshot_20241031-160410.png Anonymous, 10/31/2024 04:10 PM
1730388703380.jpg (414 KB) 1730388703380.jpg Olga Belaya, 10/31/2024 04:40 PM
1730388703354.jpg (281 KB) 1730388703354.jpg Olga Belaya, 10/31/2024 04:40 PM

Updated by Olga Belaya about 1 month ago

Hello,
thank you for reaching out to us. Could you please let us know, which particular details are now missing on those offline maps?

Kind regards,
Olga Belaya

Updated by Anonymous about 1 month ago

Sure, I even attach the screenshot. It's like whole cities are missing. You can only see name of the city or town, but can't see streets etc.

Updated by Olga Belaya about 1 month ago

Hello,
thank you for sending us the screenshot. I tested the maps of voivodships Wielkopolskie and Zachodniopomorskie on our device and currently couldn't find any missing information (see screenshots of zoomed map of Poznaň in the attachment). Please check if you are still missing the details when you zoom the map. If the problem still occurs, could I kindly ask you to delete these offline maps and download them again? Please, let us know if you still have problems with missing data.

Kind regards,
Olga Belaya

Updated by Anonymous about 1 month ago

Well, it seems like after reinstalling the maps they work fine now. Thank you so much for help.

Edit Actions

Also available in: Atom PDF