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Podpora #258

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Offline maps are not displayed

Added by Anonymous 2 months ago. Updated about 1 month ago.

Status:
Nová
Priority:
Urgentná
Assignee:
-
owner-email:
johannes.senn@googlemail.com
Device model:
13 mini
OS version:
18.0
App name and version:
Gox viewer pro 1.26.10

Description

Morning,
The downloaded maps are not displayed anymore. I am only getting a light green background. The tracks and waypoints aren’t displayed either. It has worked yesterday on the identical system (iphone 13 mini ios 18.0). The online map works fine.


Files

IMG_9146.png (151 KB) IMG_9146.png Anonymous, 10/03/2024 07:55 AM

Updated by Anonymous about 1 month ago

Hello,
This issue is not solved.
I cannot use the app like this. And i want to keep using it. It‘s exactly what I need. But please fix this issue.
Johannes

Anonym wrote:

Morning,
The downloaded maps are not displayed anymore. I am only getting a light green background. The tracks and waypoints aren’t displayed either. It has worked yesterday on the identical system (iphone 13 mini ios 18.0). The online map works fine.

Updated by Olga Belaya about 1 month ago

Hello,
thank you for reaching out to us and sorry for the late response. Please try to uninstall GPX Viewer PRO, restart your device and install it again. If this didn't help, please check if you have the same issue if you choose another offline map style.

Kind regards,
Olga Belaya

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