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Podpora #248

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unable to download offline Switserland

Added by Anonymous 4 months ago. Updated 4 months ago.

Status:
Nová
Priority:
Normálna
Assignee:
Tomas Vajda
owner-email:
Lineke@zonnet.nl
Device model:
samsung s23
OS version:
android 14
App name and version:
gpx viewer pro 1.46.3 (build 384)
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Description

It is unable to download offline map Switserland. Otter country (Netherlands) no problem, but Switserland 'Download failed' every time. Free space is way big enough so that is not the cause.

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Screenshot_20240815_091822_GPX Viewer PRO.jpg (116 KB) Screenshot_20240815_091822_GPX Viewer PRO.jpg Anonymous, 08/15/2024 09:23 AM
Screenshot_20240815_091734_GPX Viewer PRO.jpg (99.8 KB) Screenshot_20240815_091734_GPX Viewer PRO.jpg Anonymous, 08/15/2024 09:23 AM
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 #1

Updated by Olga Belaya 4 months ago

Hello,
thank you for reaching out to us. We are currently in the process of generating a new version of the offline maps, and unfortunately, we’ve encountered a technical issue. Once the new version of the offline maps is ready, the maps will be available to download again. This may take up to 1-2 days.
We apologize for any inconvenience this may have caused and appreciate your understanding.

Kind regards,
Olga Belaya

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