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Podpora #247

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Impossible to download walkabout offline maps

Added by Anonymous 3 months ago. Updated 3 months ago.

Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
romain.vandenberg@gmail.com
Device model:
Poco f4
OS version:
Android 14 (hyperOS 1.0.2.0)
App name and version:
Gpx viewer pro 1.46.3
Quote

Description

I have already some french walkabout offline maps downloaded.
Today when I try to download new ones it fails with attached error message.

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Screenshot_2024-08-14-16-59-36-092_com.vecturagames.android.app.gpxviewer.pro.jpg (269 KB) Screenshot_2024-08-14-16-59-36-092_com.vecturagames.android.app.gpxviewer.pro.jpg Anonymous, 08/14/2024 05:03 PM
Screenshot_2024-08-14-16-58-31-745_com.vecturagames.android.app.gpxviewer.pro.jpg (295 KB) Screenshot_2024-08-14-16-58-31-745_com.vecturagames.android.app.gpxviewer.pro.jpg Anonymous, 08/14/2024 05:03 PM
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 #1

Updated by Olga Belaya 3 months ago

Hello,
thank you for reaching out to us. We are currently in the process of generating a new version of offline maps, and unfortunately, we’ve encountered a technical issue. Once the new version of the offline maps is ready, the maps will be available to download. This may take up to 1-2 days.
We apologize for any inconvenience this may have caused and appreciate your understanding.

Kind regards,
Olga Belaya

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