Podpora #238
open
Added by Anonymous 4 months ago.
Updated 4 months ago.
owner-email:
genehollands@xtra.co.nz
Device model:
Apple 15 pro max
App name and version:
GPX viewer pro
Description
Have filled out email address and password to create account in trackbook but have not received email link to verify my email
Hello,
thank you for reaching out to us. Please make sure you have checked your spam folder. If this doesn't help, please try to register on Trackbook again.
Kind regards,
Olga Belaya
This answer was sent to the supportclient.
No email in spam folder either. I have tried 2 different email addresses but no success. Not able to login as says account not verified. When I try to create new account it says email and password already exits. Please help.
Gene
This answer was sent to the supportclient.
Hello,
thank you for your message. We have deleted your account created with genehollands@xtra.co.nz Please try to register again using this email and let us know if it works.
Kind regards,
Olga Belaya
This answer was sent to the supportclient.
Have tried again to register to trackbook with the same email address, but no email has come for verification. Also still no emails in spam folder. Is there another way I can verify my email account?
This answer was sent to the supportclient.
Have tried again to register to trackbook with the same email address, but no email has come for verification. Also still no emails in spam folder. Is there another way I can verify my email account?
This answer was sent to the supportclient.
Have tried again to register to trackbook with the same email address, but no email has come for verification. Also still no emails in spam folder. Is there another way I can verify my email account?
This answer was sent to the supportclient.
Have tried again to register to trackbook with the same email address, but no email has come for verification. Also still no emails in spam folder. Is there another way I can verify my email account?
This answer was sent to the supportclient.
Have tried again to register to trackbook with the same email address, but no email has come for verification. Also still no emails in spam folder. Is there another way I can verify my email account?
This answer was sent to the supportclient.
Have tried again to register to trackbook with the same email address, but no email has come for verification. Also still no emails in spam folder. Is there another way I can verify my email account?
This answer was sent to the supportclient.
Have tried again to register to trackbook with the same email address, but no email has come for verification. Also still no emails in spam folder. Is there another way I can verify my email account?
This answer was sent to the supportclient.
Have tried again to register to trackbook with the same email address, but no email has come for verification. Also still no emails in spam folder. Is there another way I can verify my email account?
This answer was sent to the supportclient.
Have tried again to register to trackbook with the same email address, but no email has come for verification. Also still no emails in spam folder. Is there another way I can verify my email account?
This answer was sent to the supportclient.
Have tried again to register to trackbook with the same email address, but no email has come for verification. Also still no emails in spam folder. Is there another way I can verify my email account?
Hello,
thank you for informing us that you still have the problem with verification email. Unfortunately there is no other way to verify your account. We suggest you to try registering on Trackbook with another email address because your domain is probably blocking our verification emails. If you have a gmail address, we recommend you to use it for the registration.
Kind regards,
Olga Belaya
This answer was sent to the supportclient.
Thanks so much for your help. Gmail account worked.
This answer was sent to the supportclient.
Thanks so much for your help. Gmail account worked.
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Updated by Olga Belaya 4 months ago