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Podpora #131

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Can not remember login in or password

Added by Anonymous over 2 years ago. Updated over 1 year ago.

Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
turnerkd10370@yahoo.com
Device model:
Apple
OS version:
12?
App name and version:
GPX viewer pro
Quote

Description

I can not remember my login in or password. When I login, it says I’ve already used that email address. I can not retrieve login nor reset password.

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 #1

Updated by Anonymous over 2 years ago

Good afternoon,
thank you for approaching us. Users dont need to login into GPX Viewer Pro, but to our other application trackbook.online which synchronizes with GPX Viewer. In case you have not registered in trackbook yet, you can do so, but it is not mandatory. In case you have registered to trackbook and your login does not work please send us your e-mail with which are you registered so we can check the issue.

Kind regards,
Lucia Kubickova

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 #2

Updated by Anonymous over 1 year ago

I can't log in email address is

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 #3

Updated by Anonymous over 1 year ago

I can't log in email address is

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 #4

Updated by Anonymous over 1 year ago

I can't log in email address is

Anonymous wrote:

I can not remember my login in or password. When I login, it says I’ve already used that email address. I can not retrieve login nor reset password.

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 #5

Updated by Anonymous over 1 year ago

Good morning,
could you please share with us at a screen recording when you are trying to log in and the error message?

Kind regards,
Lucia Kubickova

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