Podpora #131
open
Can not remember login in or password
Description
I can not remember my login in or password. When I login, it says I’ve already used that email address. I can not retrieve login nor reset password.
Updated by Lucia Kubickova over 1 year ago
Good afternoon,
thank you for approaching us. Users dont need to login into GPX Viewer Pro, but to our other application trackbook.online which synchronizes with GPX Viewer. In case you have not registered in trackbook yet, you can do so, but it is not mandatory. In case you have registered to trackbook and your login does not work please send us your e-mail with which are you registered so we can check the issue.
Kind regards,
Lucia Kubickova
Updated by Anonymous 4 months ago
I can't log in email address is clintchardis@gmail.com
Updated by Anonymous 4 months ago
I can't log in email address is clintchardis@gmail.com
Updated by Anonymous 4 months ago
I can't log in email address is clintchardis@gmail.com
Anonymous wrote:
I can not remember my login in or password. When I login, it says I’ve already used that email address. I can not retrieve login nor reset password.
Updated by Lucia Kubickova 4 months ago
Good morning,
could you please share with us at support@vecturagames.com a screen recording when you are trying to log in and the error message?
Kind regards,
Lucia Kubickova