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Podpora #92

New account verification

Added by Anonymous 7 months ago. Updated 7 months ago.

Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
tonyaveling@bigpond.com
Device model:
iPhone 12 pro
OS version:
15.3.1
App name and version:
GPX viewer pro 1.20.3

Description

Tried to open new account and received response that verification had been sent to my email address. After two hours this has not happened and nothing in junk mail. Tried to create account again but rejected because email now taken. What do I need to do?

Updated by Anonymous 7 months ago

Anonymous wrote:

Tried to open new account and received response that verification had been sent to my email address. After two hours this has not happened and nothing in junk mail. Tried to create account again but rejected because email now taken. What do I need to do?

This answer was sent to the supportclient.

Updated by Tomas Vajda 7 months ago

Hello, thank you for contacting us. Please try contacting your email server administrator at postmaster@bigpond.com as it seems that our email server is blacklisted on your email server.

This answer was sent to the supportclient.

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