Podpora #63
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Cannot open some .gpx files
Description
Hello.
Could You explain me why I cannot open some .gpx files I downloaded on internet ?
Here is one attached that cannot be opened: GPX Viewer says "This is not a .gpx file"....
It happens to me a lot of times it makes the app unusable to me.
Thank You
Files
Updated by Tomas Vajda over 3 years ago
Hello, thank you for contacting us. Gpx file you attached is correct. I have tried to open it in GPX Viewer and it was successfully opened and track with some waypoints was shown in GPX Viewer. If you have problems with opening gpx files, please ensure that GPX Viewer has permission to write to external storage. If it has and it is still not working, please try uninstalling GPX Viewer, restarting your device and installing it again.
Updated by Anonymous over 3 years ago
Thank You for the reply.
I have checked: GPX Viewer is granted privileges to write on external storage.
I have unistalled GPX Viewer, rebooted the device, installed GPX Viewer again and still it cannot open the attached file.
Updated by Tomas Vajda over 3 years ago
Hello, thank you. Could I ask you to try recording a video of this process using this app: https://play.google.com/store/apps/details?id=com.hecorat.screenrecorder.free and send it over to me? Because I am not sure what could be causing this issue. Thank you.
Updated by Tomas Vajda over 3 years ago
- Status changed from Nová to Vyriešená
Expired due to inactivity.