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Podpora #57

new problem with offline maps

Added by Anonymous 5 months ago. Updated 27 days ago.

Status:
Vyriešená
Priority:
Normálna
Assignee:
-
owner-email:
franktrebin@gmail.com
Device model:
lenovo yogatab 3
OS version:
Android 7.1.1
App name and version:
GPX viewer pro v1.39 build nr. 254

Description

Hello!
Since the last update, scrolling and zooming offline maps
is very very slow. online map is working fine.
open street map, all variants, canarys and germany.

Greetings from germany
Frank

Updated by Tomas Vajda 4 months ago

Hello, thank you for contacting us. We do not changed something regarding offline maps in latest update which should have changed this behavior. When did you lastly used GPX Viewer PRO and which was last version which you used which did not had this issue. Thank you.

This answer was sent to the supportclient.

Updated by Anonymous 4 months ago

Hello! My statement "since last Update" was not korrekt. Most recently, I used the app on the smartphone and not on the yoga tab. Everything is OK on the smartphone.
I last used the app on the tablet about a year ago. At the time, the app worked perfectly on the tablet. Now I have these problems.

This answer was sent to the supportclient.

Updated by Tomas Vajda 4 months ago

Hello, I am not sure about how it could behave on your device. But I can only recommend you trying to uninstall GPX Viewer PRO, restart your device and install it again. It could help resolving this issue.

This answer was sent to the supportclient.

Updated by Tomas Vajda 27 days ago

  • Status changed from Nová to Vyriešená

Expired due to inactivity.

This answer was sent to the supportclient.

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