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Podpora #50

Trouble with file manager ...

Added by Anonymous about 1 year ago. Updated 8 months ago.

Status:
Vyriešená
Priority:
Normálna
Assignee:
-
owner-email:
rafael.jordan@posteo.de
Device model:
Samsung J7 2017
OS version:
latest
App name and version:
GPX Viewer, atest

Description

Since the last update I can't scroll down in the fike manager. Even if I scroll down one or two lines, it scroll up immediately again ....

Updated by Anonymous about 1 year ago

Anonimo wrote:

Since the last update I can't scroll down in the fike manager. Even if I scroll down one or two lines, it scroll up immediately again ....

I have the same problem. Cannot open the gpx files from the sd card using the file manager of the app. Already tried to uninstall and reinstall the app but nothing changed... maybe we have to wait a bug fixes?!

This answer was sent to the supportclient.

Updated by Tomas Vajda about 1 year ago

Hello, thank you for reporting this issue. On any of our devices this issue is not occurring. Currently we are working to get devices on which this issue is occurring. Could I ask you which devices do you have? Thank you.

This answer was sent to the supportclient.

Updated by Anonymous about 1 year ago

I have the same problem. The interaction is at several places not possible anymore. This problem occurs for a few weeks, before the app worked perfectly. I have a Samsung Galaxy S8+. Can you please fix this problem? Thank you.

Best regards,
Johannes
kontakt at geofindet.ch

This answer was sent to the supportclient.

Updated by Tomas Vajda about 1 year ago

Hello, thank you. Please, we need more information from you. We have device Samsung Galaxy S7 (which other user described similar problems) and we are unable to reproduce this issue. Do you use SD card? Could I ask you to record a video of this problem using this app: https://play.google.com/store/apps/details?id=com.hecorat.screenrecorder.free ? Thank you a lot.

This answer was sent to the supportclient.

Updated by Tomas Vajda about 1 year ago

Hello, yesterday, we have released new version of GPX Viewer and GPX Viewer PRO, where this bug is fixed.

This answer was sent to the supportclient.
#6

Updated by Tomas Vajda 8 months ago

  • Status changed from Nová to Vyriešená

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