Podpora #48
open
Update problem
Description
Hello! since the last update, the app no longer works. opens, but does not respond to any commands when I touch the screen.
Updated by Tomas Vajda over 3 years ago
Hello, thank you for contacting us. Could I ask you to try uninstalling GPX Viewer, restarting your device and installing it again if this will fix this issue? Thank you.
Updated by Anonymous over 3 years ago
Same problem for me on Samsung Galaxy S8+. Can you please fix it?
(Previously, the app worked well and I often used it.)
Thank you and best regards,
Johannes
Updated by Anonymous over 3 years ago
Re-installing the app didn't help.
Johannes
Updated by Tomas Vajda over 3 years ago
Hello, thank you. Please, we need more information from you. We have device Samsung Galaxy S7 (which other user described similar problems) and we are unable to reproduce this issue. Do you use SD card? Could I ask you to record a video of this problem using this app: https://play.google.com/store/apps/details?id=com.hecorat.screenrecorder.free ? Thank you a lot.
Updated by Tomas Vajda over 3 years ago
Hello, yesterday, we have released new version of GPX Viewer PRO, where this bug is fixed.