Podpora #382
open
not recording accurately
Podpora #382:
not recording accurately
Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
Jorgenitales713@hotmail.com
Device model:
iPhone 16
OS version:
26.6.1
App name and version:
Gpx Viewer Pro
Description
Hello, so I've been having some problems while recording a track. It just shows up a straight line from point "A" to point "B." What can I do to fix that issue??
Updated by Anonymous 8 days ago
Hello,
thank you for reaching out to us. We are sorry you are experiencing issues with track recording. Could you please check in your phone settings if location access for GPX Viewer PRO is set to always? This allows the app to get location data when track recording runs in the background.
Please let us know if it helped you to solve the problem with track recording.
Kind regards,
Olga Belaya