Podpora #32
open
Added by Anonymous over 3 years ago.
Updated about 3 years ago.
owner-email:
killerzoe@blu.it
App name and version:
Paolo Bianchini
Description
good morning. when i start the app i can't see any kind of map. compatibility problems?
Files
Hello, thank you for contacting us. Could I ask you for a more information and also screenshots? Thank you.
This answer was sent to the supportclient.
Hi Tomas,
My GPX Viewer PRO is the same as this thread.
Online maps and Offline maps aren't displaying.
If app storage clear (from Android settings), maps are displayed correctly, but can't display maps after import settings.
This issue shown at update to ver.1.38.5, but I not have old apk, can't check it.
by Airi N.
This answer was sent to the supportclient.
Hello, thank you. Could I ask you for a more information? Do you tried to import this config into GPX Viewer PRO on another device? Or the same device? Which was the version GPX Viewer PRO when exporting these settings? And which was the version of GPX Viewer PRO when importing these settings? Also which was the version of Android system? I have tried to import your settings into GPX Viewer PRO on my device and it worked correctly and also online map was shown and offline map was shown properly. Do you also have internet connection when importing settings?
This answer was sent to the supportclient.
Hi Airi N.,
I had the same issue. I found out that the map selection was empty after updating to new version. After I clicked on the map icon and selected Walkabout, the map can be displayed again.
I have attached a printscreen of the selection.
This answer was sent to the supportclient.
Yes, thank you. Unfortunately there was a bug when updating to newer version. Now it is fixed in version 1.35.6.
This answer was sent to the supportclient.
- Status changed from Nová to Vyriešená
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