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Podpora #29

Altimeter non working

Added by Anonymous about 2 years ago. Updated over 1 year ago.

Status:
Vyriešená
Priority:
Normálna
Assignee:
-
owner-email:
bipadresub@gmail.com
Device model:
Samsung A20
OS version:
A10
App name and version:
GPX viewers pro 1.38.3
Quote

Description

When I start recording a track gps shows the altitude (below the rounded speedometer- meter slm) but when I start moving GPS doesn't update new altitude.
Can it be a software problem or my cellular (Samsung A20) problem?
This happens since a few weeks ago. Before it was ok
I updated the version to 1.38.3 but problem persists

Quote #1

Updated by Tomas Vajda about 2 years ago

Hello, thank you for contacting us. Could I ask you to try uninstalling GPX Viewer PRO, restarting your device and installing it again? It could help resolving this problem.

This answer was sent to the supportclient.
Quote #2

Updated by Anonymous about 2 years ago

I did uninstall and install again and it seems working now
It took time to answer as I was locked down at home
Thanks for your advice

This answer was sent to the supportclient.
Quote #3

Updated by Tomas Vajda about 2 years ago

Hello, thank you for letting us know.

This answer was sent to the supportclient.
#4

Updated by Tomas Vajda over 1 year ago

  • Status changed from Nová to Vyriešená
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