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Podpora #29

Altimeter non working

Added by Anonymous about 1 year ago. Updated 7 months ago.

Status:
Vyriešená
Priority:
Normálna
Assignee:
-
owner-email:
bipadresub@gmail.com
Device model:
Samsung A20
OS version:
A10
App name and version:
GPX viewers pro 1.38.3

Description

When I start recording a track gps shows the altitude (below the rounded speedometer- meter slm) but when I start moving GPS doesn't update new altitude.
Can it be a software problem or my cellular (Samsung A20) problem?
This happens since a few weeks ago. Before it was ok
I updated the version to 1.38.3 but problem persists

Updated by Tomas Vajda about 1 year ago

Hello, thank you for contacting us. Could I ask you to try uninstalling GPX Viewer PRO, restarting your device and installing it again? It could help resolving this problem.

This answer was sent to the supportclient.

Updated by Anonymous about 1 year ago

I did uninstall and install again and it seems working now
It took time to answer as I was locked down at home
Thanks for your advice

This answer was sent to the supportclient.

Updated by Tomas Vajda about 1 year ago

Hello, thank you for letting us know.

This answer was sent to the supportclient.
#4

Updated by Tomas Vajda 7 months ago

  • Status changed from Nová to Vyriešená

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