Podpora #266
open
Lost all my routes
Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
Trace.1978@live.co.uk
Device model:
Samsung s9
OS version:
Oreo
App name and version:
Gpx viewer
Description
Have been using your app for many years now.
I had over 120 routes stored on the app.
Had to order a new phone, so went to reinstall the app and now have no routes at all??
Please advise.
Tracy
Updated by Anonymous 9 days ago
Hello,
thank you for reaching out to us. GPX Viewer stores your routes directly on your device, not in the app itself. If you still have access to your old phone, you can copy your routes from it, the default path to the folder where GPX Viewer stores routes is /storage/emulated/0/Tracks/ In case you changed that path, open the left main menu - Settings - File browser - Default directories to see the default location of your routes.
Kind regards,
Olga Belaya