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Podpora #190

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Screen shuts off

Added by Anonymous over 1 year ago. Updated over 1 year ago.

Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
Jpiatkowski90@gmail.com
Device model:
Iphone
OS version:
17.1
App name and version:
GPX viewer pro
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Description

While using the app the screen keeps shutting off. What do I do?

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 #1

Updated by Tomas Vajda over 1 year ago

Hello, thank you for contacting us. In which tab it shuts off display? Also after which time period?

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 #2

Updated by Anonymous over 1 year ago

Tomas Vajda wrote in #note-1:

Hello, thank you for contacting us. In which tab it shuts off display? Also after which time period?

It happens when using the app's main function, that is following the route. It happens after 30 seconds - the time i have set im my phone to lock the screen. I've set my phone not to lock the screen at all to counter the problem right away but it still remains.

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 #3

Updated by Tomas Vajda over 1 year ago

Thank you. We will try to find where the issue is and fix it.

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