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Podpora #128

cannot use online map by Google

Added by Anonymous 3 months ago. Updated 3 months ago.

Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
amforus@yahoo.de
Device model:
Huawei P20
OS version:
Android 10
App name and version:
gpx viewer pro, always updated

Description

Hi, the first item in the onlinemap list is the normal Map by Google, which I have always used. Unfortunately it is not possible for me to have it displayed anymore. When opening a gpx file it shows in front of a blanc background when the Google map is selected... other maps, like open street maps, show without problems.
I use a Huawei P20 with Android 10.
Regards
Amin

Updated by Lucia Kubickova 3 months ago

Good afternoon,
thank you for your message. We tried to replicate your problem but were not able to find specific bug. Since the map is from external source, our options to change something with it are minimized. I can suggest you to use offline maps, or to restart the whole application and see whether the situation changes. Another possible solution is to pleas check out on Left main menu - Weather whether there is any weather map turned on and in case it is, please turn them off.

Please let me know if any of the inputs helped.

Kind regards,
Lucia Kubickova

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