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Podpora #140

Connexion Trackbook

Added by Anonymous 3 months ago. Updated about 1 month ago.

Status:
Nová
Priority:
Normálna
Assignee:
-
owner-email:
samuelgregoire81@gmail.com
Device model:
Samsung S22
OS version:
Android 13
App name and version:
GPX VIEWER PRO 1.40.1
Quote

Description

Hello,
I can't connect GPX VIEWER PRO with Trackbook.
I feel all informations (as you can see on image) but when I valid, nothing happens.
Thank you in advance for your help.

Files

Screenshot_20221230_100311_GPX Viewer PRO.jpg (581 KB) Screenshot_20221230_100311_GPX Viewer PRO.jpg Anonymous, 12/30/2022 10:07 AM
Quote #1

Updated by Lucia Kubickova 3 months ago

Good afternoon,
thank you for your message. If I understand it correctly, nothing happens after you press connect right?
Can you please check whether it is not an issue of internet and change the network you are connecting with?

Kind regards,
Lucia Kubickova

This answer was sent to the supportclient.
Quote #2

Updated by Anonymous 3 months ago

Hi Lucia,
I check with two networs. My home wifi and 5G.
It's the same.

This answer was sent to the supportclient.
Quote #3

Updated by Tomas Vajda 3 months ago

Hello,

thank you. I am not sure which button you tapped on to log in, but you need to tap on button "Connexion". Maybe there could be a problem that you are connected to two networks.

Kind regards,
Tomas Vajda

This answer was sent to the supportclient.
Quote #4

Updated by Anonymous about 1 month ago

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